Bundle different types of flooring under one roof and save.
We cater for a combination of flooring types to be installed as one project, to save you time and money and give you the peace of mind knowing someone you can trust, has it all under control.
With our help, it’s simple and can be achieved in just a few steps:
- With an absolutely huge range on display, choose your new look. Why not lean on one of our friendly design flooring consultants to help guide you through.
- Specify which areas you would like us to finish either from a plan or we are able to complete an on-site inspection.
Our dedicated Client Relationship Manager & Project Coordinator will then liaise with you to book in your installation date & all trades.
- Your time is now yours to do the things most important to you, whilst we do the rest.
- There is so much involved in coordinating multiple flooring finishes for your new home or renovation. The responsibilities of different trades can sometimes be blurred. Liaising with these trades can be a handful for even the most experienced Project Manager, let alone someone tackling these tasks for the first or second time.
So how does it work?
The Installation Process
All of CTM’s installers are highly trained professionals, so you can have the confidence that every job is always performed with precision, skill and the utmost pride.
Booking Your Installation Date
We recommend allowing a 3 week notice prior to booking in installation to avoid disappointment.
Prior to your installation date, please empty all closets receiving flooring, remove all items from under beds / bed coverings and any small furniture that you can move. Artworks & pictures on the walls, including wall hangings, fragile lamps, knickknacks, glassware, and books from bookcases and small breakables from China cabinets and or hutches must also be removed.
The installation team for an additional charge may move large items. If you have chosen this option, please disassemble any large furniture prior. Extra charges for furniture removal will be applied and detailed on your sales order if you have opted for this option.
We do not move computers or any electronic equipment, (including TVs, VCR’s, DVD Players, computers, cable boxes, stereo’s etc.) antiques, and grand pianos (many of these should be removed professionally).
Removal of Existing Floor Covering
If you elected not to have our installers remove your existing floor covering, you must have this done prior to our arrival to install your new floor.
Removal of Appliances
Please ensure that you have any appliances disconnected and removed from any areas that require new flooring.
Make sure that adequate 240 volt power, light, water and ventilation is available prior to the installation. (This could be a concern on new home construction or an unoccupied home). Please ensure complete access to site and all areas are clean and cleared of all obstructions.
When Your Installation Begins
You can expect your assigned installer to arrive between 7:00 am and 9:00 am on the first day, unless otherwise specified. If you are having us remove your existing flooring, it will begin on the first day of installation.
Your floors will be checked for any grinding and/or levelling that may be needed prior to installation. If any floor preparation is required that is not specified on your contract, you will be notified before any work commences.
Our installers will be working hard to ensure they provide you with the best finished result, to help them achieve this we would appreciate that you do not book any other trades to be working on site during the installation period.
Once the installer is finished, he will go through a post installation inspection with you (if you are available) to ensure your satisfaction. All scrap materials will be removed after the installation.
Our installers use extreme care to minimise any disruptions and every effort is made to minimise dust. However, normal installations can cause minor scuffs. Expect minor touch up painting, dusting and cleaning after the installation is complete. You should also be aware that there could be dust in area’s that do not have new flooring.