1 Viewbrook Close

Seven Hills, NSW 2147

MONDAY-FRIDAY 9am to 5pm

CLOSED ALL PUBLIC HOLIDAYS

Privacy Policy

At CTM Flooring, we are committed to protecting the privacy and personal information of our website visitors, customers, and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website or utilise our services. By accessing or using our website or services, you consent to the practices described in this Privacy Policy.

  1. Information We Collect:
    • Personal Information: We may collect personal information, such as your name, email address, phone number, and address, when you voluntarily provide it to us through forms on our website, email communications, or other means.
    • Non-Personal Information: We may collect non-personal information, such as your IP address, browser type, operating system, and website usage data, to improve our website’s functionality and user experience.
  2. Use of Information:
    • We may use the collected information to provide and improve our services, respond to inquiries or requests, personalize your experience, send promotional materials, administer contests or surveys, and communicate important updates or changes.
    • We may use non-personal information for analytical purposes, such as website traffic analysis and identifying trends to enhance our services and marketing strategies.
  3. Disclosure of Information:
    • We may disclose your personal information to our trusted service providers who assist us in operating our website, conducting our business, or providing services on our behalf. These third-party providers are obligated to keep your information confidential and only use it for the purposes specified by us.
    • We may also disclose your information if required by law, regulation, legal process, or governmental request.
  4. Data Security:
    • We implement reasonable security measures to protect the confidentiality, integrity, and availability of your personal information. However, please note that no data transmission over the internet or electronic storage method is 100% secure. Therefore, we cannot guarantee absolute security.
  5. Third-Party Websites:
    • Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
  6. Children’s Privacy:
    • Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected information from a child, please contact us, and we will promptly take appropriate action to delete the information.
  7. Updates to this Privacy Policy:
    • We reserve the right to update or modify this Privacy Policy at any time without prior notice. The revised policy will be posted on our website with the effective date indicated.
  8. Contact Us:
    • If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us using the contact information provided below.

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By continuing to use our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.